Frequently Asked Questions
Everything you need to know about your Stryx experience.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, even if the product has been opened.
Are your products cruelty-free?
Yes, all Stryx products are 100% cruelty-free. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our global shipping options in the near future.
How can I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placing your order if you need to make any changes.
Are Stryx products suitable for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle on all skin types. However, we always recommend performing a patch test before full application.