Returns & Exchanges
We want you to feel confident in your skin, which is why we offer a 30-day satisfaction guarantee on all Stryx products. If a formula or shade isn't right for you, we'll make it right with a hassle-free return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Select Your Reason
Tell us why you are returning the item or if you would prefer to exchange it for a different shade or product.
Print and Ship
Download your prepaid shipping label, secure the items in their original packaging, and drop the package at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing